Dialectical Behaviour Therapy (DBT) is a highly structured, evidence-based approach to managing emotional dysregulation. Developed by Dr. Marsha Linehan, DBT combines cognitive-behavioural techniques with mindfulness practices, focusing on acceptance and change. The therapy is particularly effective for individuals dealing with conditions like Borderline Personality Disorder (BPD), severe depression, anxiety, and self-harm. One crucial aspect of DBT that often proves to be a lifeline for many is Crisis Coaching.
In this blog, we’ll delve into the role of Crisis Coaching in DBT, explaining what it is, why it’s essential, and how it helps clients manage distressing situations between therapy sessions.

What is Crisis Coaching in DBT?
Crisis Coaching in DBT is a vital tool that provides immediate, short-term support to individuals when they are in the midst of emotional distress. It acts as a real-time intervention, allowing clients to connect with their therapist outside of scheduled therapy sessions when they are struggling to manage intense emotions or distressing situations. This type of support is usually offered via phone, text, or another agreed-upon communication method, making it accessible in moments when a person feels overwhelmed or incapable of using the skills they’ve learned in therapy.
The purpose of Crisis Coaching is not to offer prolonged therapy or solve deep-rooted problems. Rather, it’s a focused, practical session designed to help clients navigate acute emotional crises by encouraging them to apply DBT skills such as Distress Tolerance or Emotion Regulation. The interaction is brief, typically lasting around 5–15 minutes, and centres on providing immediate guidance, support, and coaching for using DBT tools to de-escalate the situation.
Why is Crisis Coaching Important?
DBT is built around four key modules: Mindfulness, Distress Tolerance, Emotion Regulation, and Interpersonal Effectiveness. These skills are vital for managing intense emotional reactions, but they can be difficult to apply consistently, especially during moments of extreme distress. This is where Crisis Coaching comes in.
- Immediate Support: Crisis Coaching ensures that clients have access to help exactly when they need it most. This immediate intervention can prevent situations from escalating into more severe self-harming behaviours or suicidal ideation.
- Skill Application: While clients learn essential coping strategies during one-to-one therapy and skills group sessions, applying these techniques in real life can be challenging. Crisis Coaching allows clients to receive real-time guidance on which DBT skills to use in specific situations.
- Reinforcement of DBT Principles: Crisis Coaching reinforces the idea that emotions, while intense, are temporary. By helping clients practise emotion regulation in the heat of the moment, therapists can strengthen their clients’ resilience and skillset over time.
How Does Crisis Coaching Work?
Crisis Coaching usually takes place over the phone or through messaging, allowing for immediate and direct communication. When a client reaches out, the therapist’s role is to assess the situation quickly. The therapist then guides the client through a series of steps designed to stabilise their emotions.
Here’s a typical approach:
- Clarifying the Crisis: The therapist asks the client to describe the current situation and identify the specific emotions they’re experiencing. This helps the therapist determine the level of urgency and the best course of action.
- Assessing Skills Use: The therapist then checks which DBT skills the client has already tried and what the outcome was. This step encourages clients to take ownership of their emotional regulation and reinforces the use of skills learned during therapy.
- Providing Guidance: Based on the client’s situation, the therapist suggests specific DBT skills to manage the crisis. These might include Distress Tolerance skills, such as TIPP (Temperature, Intense exercise, Paced breathing, and Paired muscle relaxation), or Emotion Regulation techniques, like Opposite Action or Mindfulness.
- Follow-Up: After the immediate crisis is managed, the therapist and client may arrange a follow-up discussion during the next one-to-one therapy session. This allows for further reflection on the event, discussing what worked, and what could be improved next time.
Who Can Benefit from Crisis Coaching?
Crisis Coaching is an integral part of DBT for anyone struggling with emotional dysregulation. While DBT was originally developed to help those with Borderline Personality Disorder, it has since been shown to be effective for a range of mental health conditions, including:
- Severe depression
- Anxiety disorders
- Post-traumatic stress disorder (PTSD)
- Eating disorders
- Substance abuse
By providing support during moments of emotional crisis, Crisis Coaching can help clients reduce harmful behaviours, improve emotional stability, and develop greater confidence in their ability to manage distressing situations.
Crisis Coaching: A Safety Net in Recovery
Crisis Coaching is not just an emergency tool; it’s a safety net that empowers individuals to navigate life’s toughest moments with the support of a trained professional. It bridges the gap between therapy sessions, ensuring that clients feel supported and capable of managing emotional crises independently over time.
It’s important to note that Crisis Coaching isn’t intended for every situation. Clients are encouraged to differentiate between genuine crises and everyday stressors, using coaching only when absolutely necessary. Over time, the frequency of Crisis Coaching interventions should decrease as clients become more adept at applying DBT skills on their own.
Conclusion
Crisis Coaching is a vital aspect of Dialectical Behaviour Therapy, offering immediate support and guidance during emotional crises. It helps clients practise DBT skills in real-world situations, reinforcing their ability to regulate emotions and prevent self-harming behaviours. By providing a lifeline in moments of distress, Crisis Coaching empowers individuals to take control of their emotional well-being and move towards a more stable, fulfilling life.



